My Account + App
FAQ's
- I own multiple Molekule air purifiers. How do I add or connect to another device in the app?
- How do I use Auto Protect Mode and see the particulate sensor information on the app?
- My Molekule Account FAQs
- How do I change my WiFi network?
- Do I need a smartphone or tablet to use Molekule air purifiers?
Troubleshooting
- Why does my Molekule Air Mini/Mini+ appear offline in the mobile app?
- I'm not able to log into my account. Is there a way to reset my password?
- I'm not able to add my Mini+ to my Apple Home when I scan the QR code.
- "Check Password and Try Again" Error Message
- How do I remove a device from the mobile app?
- How do I reset my password?
Top Articles
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Which Molekule purifier is right for you?
Molekule offers a range of air purifiers for your complete indoor air purification solution. We r...
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How do I reset the Filter Status Indicator?
You can now reset your Filter Status Indicators in the mobile app for your Molekule Air after rep...
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Molekule Air - Filter FAQs
Looking for information about the filters in your Molekule Air? Learn how often to change Molek...
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Shipping FAQs
How soon will my order ship? The vast majority of orders ship the next business day, in rare occa...
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How do I get the latest version of the Molekule app?
Version 5.1 is the latest version of the Molekule app as of November 15th, 2022. Visit the App St...
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How do I create a Molekule account?
Your Molekule mobile app account will allow you to control your devices and monitor your filter s...
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Molekule won't connect to WiFi? How to troubleshoot
Setting up or reconnecting a Molekule air purifier? Troubleshoot Molekule WiFi issues with this s...
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