My Account + App
FAQ's
- I own multiple Molekule air purifiers. How do I add or connect to another device in the app?
- How do I use Auto Protect Mode and see the particulate sensor information on the app?
- My Molekule Account FAQs
- How do I change my WiFi network?
- Do I need a smartphone or tablet to use Molekule air purifiers?
Troubleshooting
- Troubleshooting WiFi Connectivity
- Why does my Molekule Air Mini/Mini+ appear offline in the mobile app?
- I'm not able to log into my account. Is there a way to reset my password?
- "Unable to Connect to WiFi Network" and "WPA3" Error Message
- I'm not able to add my Mini+ to my Apple Home when I scan the QR code.
- "Can't Find Your Device", "No Device Detected" or "Unable to Join Molekule Network" Error Messages
Top Articles
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Which Molekule purifier is right for you?
Molekule offers a range of air purifiers for your complete indoor air purification solution. We r...
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How do I reset the Filter Status Indicator?
You can now reset your Filter Status Indicators in the mobile app for your Molekule Air after rep...
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Molekule Air - Filter FAQs
When should I replace filters? For your Molekule Air, we recommend replacing the Pre-Filter eve...
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Shipping FAQs
How soon will my order ship? The vast majority of orders ship the next business day, in rare occa...
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Troubleshooting WiFi Connectivity
If the mobile app shows that you are disconnected from your Molekule and have been unsuccessful a...
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How do I get the latest version of the Molekule app?
Version 3.1.5 is the latest version of our iOS app. Version 3.1.5 is the latest Android app. Visi...
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How do I create a Molekule account?
Your Molekule mobile app account will allow you to control your devices and monitor your filter s...