Skip to main content
Shop Technology Resources
Store My Account Support
Molekule | Help Center Help Center home page

Blog

Business Support
  1. Molekule | Help Center
  2. My Account + App
  3. FAQ's

FAQ's

  • Partnership and Business Inquiries
  • Molekule Inner Circle Rewards
  • I own multiple Molekule air purifiers. How do I add or connect to another device in the app?
  • How do I use Auto Protect Mode and see the particulate sensor information on the app?
  • My Molekule Account FAQs
  • How do I change my WiFi network?
  • Do I need a smartphone or tablet to use Molekule air purifiers?

Top Articles

  • Which Molekule purifier is right for you?

    Molekule offers a range of air purifiers for your complete indoor air purification solution. We r...

  • How to Reset Molekule Filter Status Indicator

    You can reset your Molekule Air Filter Status Indicators in the mobile app after replacing your f...

  • Molekule Air - Filter FAQs

      Looking for information about the filters in your Molekule Air? Learn how often to change your ...

  • Shipping FAQs

    Do you offer shipping protection? No. Currently, Molekule is not selling shipping protection for ...

  • How do I get the latest version of the Molekule app?

    Version 6.2.2 for iOS and Android is the latest version of the Molekule app as of December, 18th ...

  • How do I create a Molekule account?

    Your Molekule mobile app account will allow you to control your devices and monitor your filter s...

  • Molekule won't connect to WiFi? How to troubleshoot

    Setting up or reconnecting a Molekule air purifier? Troubleshoot Molekule WiFi issues with this s...

Didn’t find what you’re looking for?

Phone Support Available Weekdays 8am - 5pm PT or Submit a Ticket Anytime

1-855-999-9069 Submit a Ticket
    Company
  • About
  • Blog
  • Careers
  • Press
  • Investors
  • Customer Support
    Air Purifiers
  • Air Mini+
  • Air Pro
  • Pūrgo™
  • Refurbished
  • Replacement Parts
    Filters
  • Filters & Subscriptions
  • Air Pro Filter
  • Air Mini+ / Air Mini Filter
  • Air Filter
    Business
  • Inquiries
  • CRRSA Act Education
  • Air Mini+ / Air Mini Filter
  • Indoor Air Quality Solutions
    Where to buy
  • Canada
  • United States
  • Retailers
  • Community Heroes Discounts
  • Privacy policy
  • Do not sell
  • Terms of Service
  • Return Policy
Molekule

© 2023 Molekule. All rights reserved.