FAQ's
- Partnership and Business Inquiries
- Molekule Inner Circle Rewards
- I own multiple Molekule air purifiers. How do I add or connect to another device in the app?
- How do I use Auto Protect Mode and see the particulate sensor information on the app?
- My Molekule Account FAQs
- How do I change my WiFi network?
- Do I need a smartphone or tablet to use Molekule air purifiers?
Top Articles
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Which Molekule purifier is right for you?
Molekule offers a range of air purifiers for your complete indoor air purification solution. We r...
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How to Replace the Filter in Your Molekule Air Purifier
We recommend changing your filter every 6 months to ensure your Molekule purifier continues to wo...
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Unauthorized Knockoff Filters Not Working?
You are receiving an "Unauthorized PECO-Filter Access Alert” in the Molekule app because the app ...
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How to Reset Molekule Filter Status Indicator
You can reset your Molekule Air Filter Status Indicators in the mobile app after replacing your f...
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Molekule Air - Filter FAQs
Looking for information about the filters in your Molekule Air? Learn how often to change your ...
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Shipping FAQs
Do you offer shipping protection?No. Currently, Molekule is not selling shipping protection for o...
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How do I get the latest version of the Molekule app?
Version 8.0.1 (8.0.1.690) for iOS and Android is the latest version of the Molekule app as o...
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How do I create a Molekule account?
Your Molekule mobile app account will allow you to control your devices and monitor your filter s...
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Molekule won't connect to WiFi? How to troubleshoot
Setting up or reconnecting a Molekule air purifier? Troubleshoot Molekule WiFi issues with this s...