When you purchase a device directly from Molekule, we will send you an email after your device ships with instructions on how to set up your Molekule account using the email address used at purchase.
How do I log into my account?
If you haven’t created an account yet, you can create one here with the email address you used to purchase your Molekule device.
I don’t remember the email address used to create My Account. How can I change it?
Your account is created with the email address you used to purchase the device directly from Molekule. If you can’t find that email address or need to update your email, please contact Customer Service and we can help.
Is My Molekule Account the same as my mobile app account?
Yes! If you’ve downloaded the mobile app, use the same email address and password you login to your account.
I didn’t buy my device from www.molekule.com. What should I do?
If you purchased your device elsewhere, please contact Customer Service so that we can help you get set up.
Can I create an account without owning a Molekule?
A Molekule account is only available to verified purchasers.