Purchasing
- Managing Newsletter Emails & SMS
- Applying for a Tax Exemption
- Extend Protection Plan
- I already purchased a Molekule air purifier. Can I exchange it for a different one?
- Does Molekule.com offer a gift option?
- What methods of payment does Molekule accept for orders?
- How do I make a purchase using Affirm?
- I'm getting an error message when trying to place an order on the website.
- When will my credit card be charged?
- Can I use multiple discounts for a purchase?
- How long does it take to receive my refund?
- Will Sales Tax Be Applied?
- Where can I buy Molekule air purifiers?
- How do I purchase additional filters?
- How secure is my credit card information?
- What is your return and warranty policy?
- Are Molekule air purifiers available internationally?
Top Articles
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Which Molekule purifier is right for you?
Molekule offers a range of air purifiers for your complete indoor air purification solution. We r...
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How to Replace the Filter in Your Molekule Air Purifier
We recommend changing your filter every 6 months to ensure your Molekule purifier continues to wo...
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Unauthorized Knockoff Filters Not Working?
You are receiving an "Unauthorized PECO-Filter Access Alert” in the Molekule app because the app ...
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How to Reset Molekule Filter Status Indicator
You can reset your Molekule Air Filter Status Indicators in the mobile app after replacing your f...
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Molekule Air - Filter FAQs
Looking for information about the filters in your Molekule Air? Learn how often to change your ...
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Shipping FAQs
Do you offer shipping protection?No. Currently, Molekule is not selling shipping protection for o...
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How do I get the latest version of the Molekule app?
Version 8.0.1 (8.0.1.690) for iOS and Android is the latest version of the Molekule app as o...
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How do I create a Molekule account?
Your Molekule mobile app account will allow you to control your devices and monitor your filter s...
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Molekule won't connect to WiFi? How to troubleshoot
Setting up or reconnecting a Molekule air purifier? Troubleshoot Molekule WiFi issues with this s...