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Purchasing

  • Managing Newsletter Emails & SMS
  • Applying for a Tax Exemption
  • Extend Protection Plan
  • I already purchased a Molekule air purifier. Can I exchange it for a different one?
  • Does Molekule.com offer a gift option?
  • What methods of payment does Molekule accept for orders?
  • How do I make a purchase using Affirm?
  • I'm getting an error message when trying to place an order on the website.
  • When will my credit card be charged?
  • Can I use multiple discounts for a purchase?
  • How long does it take to receive my refund?
  • Will Sales Tax Be Applied?
  • Where can I buy Molekule air purifiers?
  • How do I purchase additional filters?
  • How secure is my credit card information?
  • What is your return and warranty policy?
  • Are Molekule air purifiers available internationally?

Top Articles

  • Which Molekule purifier is right for you?

    Molekule offers a range of air purifiers for your complete indoor air purification solution. We r...

  • How to Replace the Filter in Your Molekule Air Purifier

    We recommend changing your filter every 6 months to ensure your Molekule purifier continues to wo...

  • Unauthorized Knockoff Filters Not Working?

    You are receiving an "Unauthorized PECO-Filter Access Alert” in the Molekule app because the app ...

  • How to Reset Molekule Filter Status Indicator

    You can reset your Molekule Air Filter Status Indicators in the mobile app after replacing your f...

  • Molekule Air - Filter FAQs

      Looking for information about the filters in your Molekule Air? Learn how often to change your ...

  • Shipping FAQs

    Do you offer shipping protection?No. Currently, Molekule is not selling shipping protection for o...

  • How do I get the latest version of the Molekule app?

    Version 8.0.1 (8.0.1.690) for iOS and Android is the latest version of the Molekule app as o...

  • How do I create a Molekule account?

    Your Molekule mobile app account will allow you to control your devices and monitor your filter s...

  • Molekule won't connect to WiFi? How to troubleshoot

    Setting up or reconnecting a Molekule air purifier? Troubleshoot Molekule WiFi issues with this s...

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