- "Unable to Connect to WiFi Network" and "WPA3" Error Message
- What should I do if my Molekule Air keeps rebooting?
- My device is stuck on "Update in Progress." What do I do?
- My Molekule started making a "rattling" or "whistling" noise. Is this normal?
- "Can't Find Your Device", "No Device Detected" or "Unable to Join Molekule Network" Error Messages
- Troubleshooting WiFi Connectivity
- How do I disable/enable WiFi from Air Pro?
- How do I Restart/Reboot my Air Pro?
Which Molekule purifier is right for you?
Molekule offers a range of air purifiers for your complete indoor air purification solution. We r...
How do I reset the Filter Status Indicator?
You can now reset your Filter Status Indicators in the mobile app for your Molekule Air after rep...
Molekule Air - Filter FAQs
When should I replace filters? For your Molekule Air, we recommend replacing the Pre-Filter eve...
How soon will my order ship? The vast majority of orders ship the next business day, in rare occa...
Troubleshooting WiFi Connectivity
If the mobile app shows that you are disconnected from your Molekule and have been unsuccessful a...
How do I get the latest version of the Molekule app?
Version 3.1.5 is the latest version of our iOS app. Version 3.1.5 is the latest Android app. Visi...
How do I create a Molekule account?
Your Molekule mobile app account will allow you to control your devices and monitor your filter s...