- "Unable to Connect to WiFi Network" and "WPA3" Error Message
- Troubleshooting WiFi Connectivity
- My Molekule started making a "rattling" or "whistling" noise. Is this normal?
- My device is stuck on "Update in Progress." What do I do?
- Why won't my device power on?
- Why does my Molekule air purifier smell?
- What should I do if my Molekule Air keeps rebooting?
- How do I Restart/Reboot my Molekule Air?
- Why has the light dimmed on my Molekule Air?
- Why can't I see the filter health on my Molekule Air?
- How can I change my room size directly on my Molekule Air?
- What do I do if I spill water or liquid inside of my device?
- How do I disable/enable Bluetooth and WiFi from Molekule Air?
Which Molekule purifier is right for you?
Molekule offers a range of air purifiers for your complete indoor air purification solution. We r...
How do I reset the Filter Status Indicator?
You can now reset your Filter Status Indicators in the mobile app for your Molekule Air after rep...
Molekule Air - Filter FAQs
When should I replace filters? For your Molekule Air, we recommend replacing the Pre-Filter eve...
How soon will my order ship? The vast majority of orders ship the next business day, in rare occa...
Troubleshooting WiFi Connectivity
If the mobile app shows that you are disconnected from your Molekule and have been unsuccessful a...
How do I get the latest version of the Molekule app?
Version 3.1.5 is the latest version of our iOS app. Version 3.1.5 is the latest Android app. Visi...
How do I create a Molekule account?
Your Molekule mobile app account will allow you to control your devices and monitor your filter s...