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Troubleshooting

  • My device is stuck on "Update in Progress." What do I do?
  • What should I do if my Molekule Air keeps rebooting?
  • How to Reset/Reboot Molekule Air Purifier
  • Why has the light dimmed on my Molekule Air?
  • Why can't I see the filter health on my Molekule Air?
  • How can I change my room size directly on my Molekule Air?
  • How do I disable/enable Bluetooth and WiFi from Molekule Air?

Top Articles

  • Which Molekule purifier is right for you?

    Molekule offers a range of air purifiers for your complete indoor air purification solution. We r...

  • How to Reset Molekule Filter Status Indicator

    You can reset your Molekule Air Filter Status Indicators in the mobile app after replacing your f...

  • Molekule Air - Filter FAQs

      Looking for information about the filters in your Molekule Air? Learn how often to change your ...

  • Shipping FAQs

    Do you offer shipping protection? No. Currently, Molekule is not selling shipping protection for ...

  • How do I get the latest version of the Molekule app?

    Version 6.2.2 for iOS and Android is the latest version of the Molekule app as of December, 18th ...

  • How do I create a Molekule account?

    Your Molekule mobile app account will allow you to control your devices and monitor your filter s...

  • Molekule won't connect to WiFi? How to troubleshoot

    Setting up or reconnecting a Molekule air purifier? Troubleshoot Molekule WiFi issues with this s...

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