Troubleshooting
- My device is stuck on "Update in Progress." What do I do?
- What should I do if my Molekule Air keeps rebooting?
- How do I Restart/Reboot my Molekule Air?
- Why has the light dimmed on my Molekule Air?
- Why can't I see the filter health on my Molekule Air?
- How can I change my room size directly on my Molekule Air?
- How do I disable/enable Bluetooth and WiFi from Molekule Air?
Top Articles
-
Which Molekule purifier is right for you?
Molekule offers a range of air purifiers for your complete indoor air purification solution. We r...
-
How do I reset the Filter Status Indicator?
You can now reset your Filter Status Indicators in the mobile app for your Molekule Air after rep...
-
Molekule Air - Filter FAQs
Looking for information about the filters in your Molekule Air? Learn how often to change your ...
-
Shipping FAQs
How soon will my order ship? The vast majority of orders ship the next business day, in rare occa...
-
How do I get the latest version of the Molekule app?
Version 5.1.3 is the latest version of the Molekule app as of April 12, 2023. Visit the App Store...
-
How do I create a Molekule account?
Your Molekule mobile app account will allow you to control your devices and monitor your filter s...
-
Molekule won't connect to WiFi? How to troubleshoot
Setting up or reconnecting a Molekule air purifier? Troubleshoot Molekule WiFi issues with this s...