FAQ's
- How do I reset the Filter Status Indicator?
- Molekule Air - Filter FAQs
- Why does my Molekule air purifier smell?
- Can you vacuum or wash the filter and reuse it?
- How should I store my extra filters for my device?
- Can I recycle my used filters?
- Do I need to connect to the Molekule app to view my filter status?
- Why does Air Pro, Air Mini, and Air Mini+ have one filter compared to Molekule Air?
- Molekule Air Mini and Mini+: Filter FAQ
- How do the filter auto-refill plans work?
- How do the two filters in the Molekule Air work with each other?
- Can I use a different replacement filter in my Molekule air purifiers?
Top Articles
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Which Molekule purifier is right for you?
Molekule offers a range of air purifiers for your complete indoor air purification solution. We r...
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How do I reset the Filter Status Indicator?
You can now reset your Filter Status Indicators in the mobile app for your Molekule Air after rep...
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Molekule Air - Filter FAQs
When should I replace filters? For your Molekule Air, we recommend replacing the Pre-Filter eve...
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Shipping FAQs
How soon will my order ship? The vast majority of orders ship the next business day, in rare occa...
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How do I get the latest version of the Molekule app?
Version 4.1 is the latest version of our iOS and Android app as of May 9, 2022. Visit the App Sto...
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How do I create a Molekule account?
Your Molekule mobile app account will allow you to control your devices and monitor your filter s...
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Troubleshooting WiFi Connectivity
If the mobile app shows that you are disconnected from your Molekule and have been unsuccessful a...