- I already purchased a Molekule air purifier. Can I exchange it for a different one?
- What methods of payment does Molekule accept for orders?
- I'm getting an error message when trying to place an order on the website.
- Can I use multiple discounts for a purchase?
- How long does it take to receive my refund?
- Will VAT tax be applied?
- How do I purchase additional filters?
- How secure is my credit card information?
Which Molekule purifier is right for you?
Molekule offers a range of air purifiers for your complete indoor air purification solution. We r...
How soon will my order ship? The vast majority of orders ship the next business day, in rare occa...
How do I get the latest version of the Molekule app?
Version 3.2 is the latest version of our iOS and Android app as of January 25, 2022. Visit the Ap...
How do I create a Molekule account?
Your Molekule mobile app account will allow you to control your devices and monitor your filter s...
Troubleshooting WiFi Connectivity
If the mobile app shows that you are disconnected from your Molekule and have been unsuccessful a...