- "Unable to Connect to WiFi Network" and "WPA3" Error Message
- Troubleshooting WiFi Connectivity
- What should I do if my Molekule keeps rebooting?
- My Molekule Air Mini+ won’t close all the way. How do I know it's closed?
- Why won't my device power on?
- Why is my Molekule Air Min+ filter status flashing red and device shutting down?
- My device is stuck on "Update in Progress." What do I do?
- My Molekule started making a "rattling" or "whistling" noise. Is this normal?
- How do I Restart/Reboot my Molekule Air Mini+?
Which Molekule purifier is right for you?
Molekule offers a range of air purifiers for your complete indoor air purification solution. We r...
How soon will my order ship? The vast majority of orders ship the next business day, in rare occa...
Troubleshooting WiFi Connectivity
If the mobile app shows that you are disconnected from your Molekule and have been unsuccessful a...
How do I get the latest version of the Molekule app?
Version 3.1.3 is the latest version of our iOS app. Version 22.214.171.124 is the latest Android app. Vi...
How do I create a Molekule account?
Your Molekule mobile app account will allow you to control your devices and monitor your filter s...