Help Center
Troubleshooting
App
- How do I remove a device from mobile app?
- I can't add or pair with my Molekule device. What can I do?
- My device is assigned to someone else
- I am stuck at the room size screen on the app, what can I do?
- I am asked to select room size upon power on/off, why?
- I am unable to reset my password, what do I do?
Device
- How I Restart/Reboot my Molekule Home One?
- Why has my Molekule light dimmed?
- Why can't I see the filter health on my Molekule?
- My Molekule won't turn on, what do I do?
- I'm unable to change my room size directly on the device, what do I do?
- Error message