You can find your serial number in 4 places. The serial number is alpha numeric in the following format xxxx-xxxxxxxxx-xxxxxx.
1) If you've connected your device to your home network, you can find the serial number in your mobile app. Navigate to Settings>Technical Info.
2) Printed on the white sticker found on the bottom of the device.
3) On the device menu.
- Press and hold your thumb on the device screen for 8-12 seconds until an alternative menu appears
- Swipe left once and the serial number will appear
4) On the outside of the shipping carton your device came in.