The serial number is alpha numeric in the following format xxxx-xxxxxxxxx-xxxxxx.
The serial number is printed on the white sticker found on the bottom of the device or on the outside of the shipping carton your device came in.
If you've connected your Molekule Air, Air Mini or Mini+ via the mobile app, you can find the serial number under More>Device Details.
You can also locate the serial number for your Molekule Air directly on the device screen. Follow the instructions below:
- Press and hold your thumb on the device screen for 8-12 seconds until an alternative menu appears
- Swipe left once and the serial number will appear
- Note: that the screen will only be available for a few seconds. We recommend taking a photo if you need to view the serial number.