The serial number is alpha numeric in the following format xxxx-xxxxxxxxx-xxxxxx.
The serial number is printed on the white sticker found on the bottom of the device and on the outside of the shipping carton your device came in.
If you've connected your device with the Molekule app, you can find the serial number under More>Device Details.
You can also locate the serial number for your Molekule Air directly on the device screen.
- Press and hold your thumb on the device screen for 8-12 seconds until an alternative menu appears
- Swipe left once and the serial number will appear
Note: that the screen will only be available for a few seconds. We recommend taking a photo if you need to view the serial number.