Having trouble getting your Molekule Air Mini+ to power up? Here are some quick troubleshooting steps to help get your air purifier back in action:
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Check the Power
- Make sure the power cord is securely plugged into both the wall outlet and your Air Mini+. Double-check for any loose connections.
- Is the outlet working? Try plugging in another device to confirm. If not, try a different outlet in your home.
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PECO Filter Check
- With the Air Mini+ plugged in, open the device by turning the lid counterclockwise.
- If you're having difficulties opening the device, try placing the device on the floor in between your feet while turning the lid.
- Ensure the PECO filter has the plastic removed and is properly seated in the core. If it isn't, remove and reinsert it, making sure it sits in place.
- Sometimes a quick check to listen for a click when closing the lid clockwise can do the trick! Try it out and see if the Air Mini+ powers on.
- With the Air Mini+ plugged in, open the device by turning the lid counterclockwise.
Still No Power?
If you've tried the steps above and your Air Mini+ still won't power on, don't hesitate to contact our friendly Customer Support team!
Here's how to get in touch:
- Click here to chat with us on your mobile device.
- Give us a call at (855) 999-9069.