My Account + App
Troubleshooting
- Why does my Molekule Air Mini+ appear offline in the mobile app?
- I'm not able to log into my account. Is there a way to reset my password?
- "Check Password and Try Again" Error Message
- How do I remove a device from the mobile app?
- How do I reset my password?
- How can I control multiple purifiers in the app?
Top Articles
-
Which Molekule purifier is right for you?
Molekule offers a range of air purifiers for your complete indoor air purification solution. We r...
-
Shipping FAQs
How soon will my order ship? The vast majority of orders ship the next business day, in rare occa...
-
How do I get the latest version of the Molekule app?
Version 3.2 is the latest version of our iOS and Android app as of January 25, 2022. Visit the Ap...
-
How do I create a Molekule account?
Your Molekule mobile app account will allow you to control your devices and monitor your filter s...
-
Troubleshooting WiFi Connectivity
If the mobile app shows that you are disconnected from your Molekule and have been unsuccessful a...
Didn’t find what you’re looking for?
Phone Support Available Weekdays 8am - 5pm PT or Submit a Ticket Anytime